Summer BBQ
FAQ
How fresh is the fish? How does it arrive so fresh to London?
Our fish are caught in the Mediterranean and Black Sea and immediately placed into a strict cold-chain network. By bypassing slow market chains, we deliver directly to your doorstep in the shortest time possible to guarantee peak freshness.
Do you clean the fish before delivery?
Yes! All our fish are professionally gutted, scaled, and cleaned in our hygienic facilities, arriving at your kitchen ready to cook. Please note that Anchovies (Hamsi) are delivered whole and are excluded from the cleaning service.
Do you deliver outside of London?
We offer same-day and next-day delivery to London and surrounding areas. You can easily check if we deliver to your address by entering your postcode at the checkout, or feel free to contact our support team.
Are the weights listed for whole fish or cleaned fish?
The weights displayed refer to the whole fish before cleaning. Please note that scaling and gutting will result in a weight loss, meaning the final net weight delivered will be less than the initial weight ordered.
How are the portions packed? Can I request specific portion sizes?
We pack each order fresh according to your specific purchase. However, if you have a special request for your fish, please specify it in the "Order Notes" section during checkout.
Can I cancel or modify my order after it has been placed?
Due to the perishable nature of fresh seafood, processed orders cannot be cancelled. However, we assume full responsibility until it hits your doorstep; if anything is wrong upon arrival, we’ll send a replacement or issue a refund.
Do you sell frozen seafood, or is everything fresh?
Our focus is strictly on 100% premium fresh seafood. We never sell frozen fish; everything we source is fresh from the catch and delivered directly to you to guarantee peak quality and taste.